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InventoryLos Angeles, CA

How Real-Time Inventory Eliminated Stockouts During a 500-Unit Product Launch

A print shop launched a 500-unit product drop with zero oversells and zero stockouts - because inventory, orders, and production were connected.

Shop

DTLA Print

Location

Los Angeles, CA

Team Size

15

Methods

Screen Printing, DTG

Before Shop Titan

Inventory tracked in a spreadsheet updated once a day. Last product launch oversold 47 units.

Every Product Launch Was a Gamble

The shop ran monthly product drops for their brand clients. Every launch was stressful because inventory was never accurate.

closePrevious launch oversold 47 units - refunds, apologies, lost trust
closeInventory spreadsheet updated once daily - stock was wrong within hours
closeNo allocation - same blanks promised to multiple orders
closeEmergency vendor orders at rush pricing eating margins
closeStaff spending 2+ hours before each launch manually counting stock

The Solution

Website + FileMaker - Deployed in 8 weeks from kickoff to go-live

We deployed the complete system with a focus on inventory. Stock tracks by style, color, and size in real time. When a customer orders on the storefront, blanks are allocated instantly. Out-of-stock items hide automatically.

checkInventory Management
checkEcommerce Storefront
checkOrder Management
checkVendor Management
checkAuto-PO Generation

The Results

Zero Oversells. Zero Stockouts. 500-Unit Launch.

Oversells per launch

30-50 units

0

Pre-launch prep time

2+ hours

0 (automated)

Emergency vendor orders

2-3/month

0

Inventory accuracy

~80%

99.8%

The first product launch on the new system moved 500 units in 4 hours with zero oversells. Inventory updated in real time as orders came in. When a size sold out, it disappeared from the website automatically. Purchase orders for restocking were generated before the launch was even over.

format_quote

"Our last launch before the system cost us $3,200 in refunds. Our first launch on the system was flawless. That is not an exaggeration - zero oversells, zero angry emails."

Operations Manager

DTLA Print

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